Luminos Hatch

Rue de la Loi 200, 1049 Bruxelles, Belgium

Phone: +32468476751 | Email: info@luminos-hatch.com

Terms and Conditions

Last updated: November 22, 2025

These Terms and Conditions constitute a legally binding agreement between you and Luminos Hatch concerning your access to and use of our website and services. By accessing this website, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree to these Terms and Conditions in their entirety, you are not authorized to access or use our website or services in any manner.

1. Binding Nature of Agreement

By using our website, you enter into a binding legal agreement with Luminos Hatch. These Terms and Conditions, together with our Privacy Policy and Cookie Policy, form the complete agreement between you and us regarding your use of our website and services.

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms and Conditions will otherwise remain in full force and effect.

2. User Obligations and Conduct

2.1 Legal Compliance

You agree to comply with all applicable laws and regulations when accessing and using our website. This includes, but is not limited to:

  • European Union regulations and directives
  • Belgian national laws and local ordinances
  • International copyright and intellectual property laws
  • Data protection and privacy regulations including GDPR
  • Laws governing electronic communications and online conduct

2.2 Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

  • Using our website for any unlawful purpose or to solicit others to perform unlawful acts
  • Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • Infringing upon or violating our intellectual property rights or the intellectual property rights of others
  • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
  • Submitting false or misleading information
  • Uploading or transmitting viruses or any other type of malicious code
  • Collecting or tracking the personal information of others
  • Engaging in any automated use of the system, such as using scripts to send comments or messages
  • Interfering with, disrupting, or creating an undue burden on the website or its networks

2.3 Content Guidelines

Any content you submit through our contact forms or communications must:

  • Be accurate and truthful to the best of your knowledge
  • Not contain offensive, discriminatory, or inappropriate material
  • Respect intellectual property rights of third parties
  • Not violate any applicable laws or regulations

2.4 Indemnification

You agree to defend, indemnify, and hold harmless Luminos Hatch, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of our website, or your violation of these Terms and Conditions.

3. Disclaimers and Limitations of Liability

3.1 Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, Luminos Hatch disclaims all warranties, express or implied, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties regarding accuracy, reliability, or completeness of information
  • Warranties that the website will be uninterrupted, secure, or error-free
  • Warranties regarding the results that may be obtained from use of the website

3.2 Limitation of Liability

To the maximum extent permitted by applicable law, Luminos Hatch shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

  • Your access to or use of, or inability to access or use, our website
  • Any conduct or content of any third party on the website
  • Unauthorized access, use, or alteration of your transmissions or content
  • Any other matter relating to our website or services

3.3 Exclusion of Consequential Damages

In no event shall our aggregate liability exceed the amount you paid, if any, for accessing our website during the three months prior to the event giving rise to the liability. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

3.4 Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

4. Legal Provisions and Dispute Resolution

4.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

4.2 Jurisdiction

You agree to submit to the exclusive jurisdiction of the courts located in Brussels, Belgium to resolve any legal matter arising from these Terms and Conditions or your use of our website. If you are a consumer residing in the European Union, you may also have the right to bring proceedings in the courts of your country of residence.

4.3 Dispute Resolution

In the event of any dispute arising from these Terms and Conditions, we encourage you to contact us first to seek a resolution. We are committed to resolving disputes in good faith through direct communication.

If a dispute cannot be resolved through direct communication, you may be entitled to use alternative dispute resolution mechanisms, including mediation or arbitration, as provided under applicable law.

4.4 Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not be affected or impaired. The invalid provision shall be replaced by a valid provision that most closely reflects the intent of the original provision.

4.5 Waiver

Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights. No waiver of any provision shall be deemed a further or continuing waiver of such provision or any other provision.

4.6 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Luminos Hatch regarding the use of our website and supersede all prior and contemporaneous written or oral agreements.

5. Assignment and Transfer

You may not assign, transfer, or delegate any of your rights or obligations under these Terms and Conditions without our prior written consent. We reserve the right to assign or transfer these Terms and Conditions, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

6. Modifications to Terms

We reserve the right to modify or replace these Terms and Conditions at any time at our sole discretion. Material changes will be communicated by posting the updated terms on our website with a new effective date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

It is your responsibility to review these Terms and Conditions periodically for updates. If you do not agree to the modified terms, you must discontinue use of our website.

7. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Luminos Hatch

Rue de la Loi 200

1049 Bruxelles, Belgium

Email: info@luminos-hatch.com

Phone: +32468476751

Acknowledgment

By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not access or use our website.